Help/Customer Support

Welcome to MedontheGo.com! Your Trusted Source for Discounted Medical Supplies online.

Shop here for Diabetic Supplies, Wound Care Products, Skin Care, CPAP Units & Masks and Respiratory Care Products.

We promise you a Safe and Secure Shopping Experience at MedontheGo.com

MedontheGo.com
3470 Lockmed Drive
Norcross GA 30092

Toll Free: 1-800-430-2426 (9.00 AM - 7.00 PM EST, Monday thru Friday)
Outside U.S: 770-772-6165
Fax: 770-441-2926
Email: info@medonthego.com

Searching for a Product

MedontheGo.com is your one stop source for all your Healthcare Supplies and Medical Equipment needs.

Shop by the Search Button: You can search from thousands of products by simply using the Search Button that appears on the Top Left corner of every page. Just type in the product name, manufacturer, part number, or keyword and click the "Go" Button.

Shop by Category
You can also quickly browse through the product categories under the "Category" tab. Just Click on the "Category" button on the Top of the Page. You can then browse all the categories and every subcategory there in.

Or you can click on any one of the Featured Categories on the Home Page. To make finding what you're looking for easy, you will be presented product subcategories under each category choice. Simply choose a subcategory and you will find a listing of all the related items. Get more detailed product information, including pictures of the products along with sales and technical information, by clicking on the Image link.

You can access the Collection Button from the Home page or anywhere on the site.

Shop by Brand

Use the "Shop By Brand" button if you are looking for specific brand named products. Just click the Brand button and then select your favorite brand or brands from 100s of brands that we carry. For your convenience the brands are listed in Alphabetical Order.

You can access the Brand Button from the Home page or every page on the site.

Shop by Specials

Our Monthly Specials- Products that are on a deep discount are listed on the Home Page or you can access them by clicking on the "Shop by Specials" Button. The scrolling of products that you see on the Home page, those are our Monthly Specials. Use the Left or Right Arrow to move the scrolling in a direction of your choice. When you bring the cursor on a product of your choice, the scrolling will stop. Now, click the image to see the Product Details.

You can access the Specials Button from the Home page or anywhere on the site.

Shop By Collections

You can also shop on our site by Collections. Collections are a list of our most popular and best selling category of products. Just click on a Collection of your choice, such as Skin Care or CPAP.

To make finding what you're looking for easy, you will be presented product subcategories under each category choice. Simply choose a subcategory and you will find a listing of all the related items. Get more detailed product information, including pictures of the products along with sales and technical information, by clicking on the Image link.

You can access the Collection Button from the Home page or anywhere on the site.

Contact Us

If you still can't find what you are looking for or would like to request an item, please call us at 1.800.430.2426

Ready to Place your Order?

Add an item to your shopping cart

To do this, just select the product you want and hit the "Add To Cart" link. You can do this from the subcategory listing or the product information page. If you are finished shopping you can check out your cart by using the "Checkout" button.

Payment Options

You can Pay by Credit Card and/or Debit Card. MedontheGo.com gladly accepts Visa, MasterCard, Discover, and American Express.

Sales Tax

In accordance with the applicable state and local laws, we are required to charge sales tax in localities where MedontheGo.com has operations, namely Georgia.

MedontheGo.com does not benefit from the collection of sales tax and remits all taxes collected directly to the appropriate taxing jurisdiction. Appropriate sales tax amount will be displayed on the checkout section of the site.

Shipping Charges

To determine how much shipping charges will apply to your order, Just enter your Zip/Postal code in the "Calculate Shipping Field" on View Cart page and click the Calculate Shipping button. Here, you will have the opportunity to review all the different shipping choices along with their cost before proceeding.

Please click the "Refresh Rates" button, before you proceed to the Checkout Page.

For more details, please go to Shipping Charges & Policies

Large/Bulk Orders

Please call us at 1.800.430.2426 or E-mail at info@MedontheGo.com for Special Pricing quotes on Bulk Orders.

For More Details, please look up our Business to Business Page.

Special Orders

We gladly research products we do not stock, giving you cost, availability and approximate delivery time. Please provide us with as much information as possible to speed our search. Once you approve the order, we will deliver the product as quickly as possible.

Please note that Special orders may take up to 10 business days before we can ship them, or may require Case quantity purchases.

Special orders cannot be canceled or returned.

Special Orders have Extra Shipping Charges

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Security

MedontheGo.com uses the latest Secure Socket Layer (SSL) technology to process your transactions. Your entire personal information including Credit card Number, Name and Address is digitally encrypted (converted to digital bits of information) during the transmission process which means that it cannot be read in transit.

We assure you that we will never sell your email address to 3rd party marketing organizations Or participate in SPAM or junk e-mailing. For Details, please read our full Privacy Policy.

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Security

Customer understands that MedontheGo.com does not make any claims and/or guarantees expressed or implied about the efficacy of the healthcare products sold and will not be held responsible for any distributor's or manufacturer's claims and/or actions.

These products are not intended to diagnose, treat, cure or prevent any disease. Persistent conditions require a doctor's attention.

Pregnant and nursing women should seek the advice of a doctor or pharmacist before using any medication and/or dietary supplement.

Please read manufacturer's warnings and follow directions when using any medical product. Keep all medical products away from children.

MedontheGo.com is not responsible for typographical errors.

Prices are subject to change without notice. Depictions may vary from products due to manufacturer improvements, lighting, and variations in monitor display settings, and scanner resolution.

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Caution

Please use all products according to manufacturer's specifications and directions. Please check with your physician or health care professional prior to purchasing any health care product.

Please verify with your health care professional that you are using the product correctly, upon receipt of product.

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Feedback

Please feel free to leave us feedback by visiting our Contact Us page.

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