Terms of Use

Legal Disclaimer

MedontheGo.com hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufacturer's warranty if any. Title to goods herein being purchased is retained by the seller until goods are paid for in full by the purchaser and at that time title passes to purchaser. If goods herein being purchased are being purchased for purposes of export, purchaser must obtain from the Federal Government certain export documentation before shipping to a foreign country. In addition, manufacturers' warranties for exported goods may vary or even be null and void. If you have questions, please inquire. Any and all liability is only for the products purchased.

This site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by MedontheGo on an "As is" and "As available" basis, unless otherwise specified in writing.

MedontheGo.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk.

Terms of Use

These policies supersede all our previous policies appearing on all of our web sites and are in effect for purchases made after August 1 2010.

For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. MedontheGo.com is not responsible for manufacturer price changes, which may occur at any time without notice.

Footrests or Leg rests are not included with wheelchairs unless specified.

Pictures of items shown on our web site do not imply that all items/accessories shown in the picture are included with the Product or within the Product Price. Most accessories unless specified otherwise, are available as Optional only and should be purchased separately. Please read the description carefully to check what all items are included with the Product.

Please keep all packing material and documentation in the event that your equipment has to be serviced or returned.

Before returning any product, you must obtain a Return Authorization (RA) number. No returns, of any type, will be accepted without an RA number. Please have the following information on hand when calling for an RA number: Customer name, Invoice number, Serial number and nature of the problem.

All defective products except (wheelchairs, scooters, and patient lifts) will be accepted by MedontheGo.com for credit, exchange or repair, at MedontheGo.com's discretion within 21 days from the invoice date.

All defective wheelchairs, scooters, and patient lifts will be accepted by MedontheGo.com for Repair or Replacement only, at MedontheGo.com's discretion within 21 days from the invoice date. After 21 days, the manufacturer's warranty applies.

Some Non-defective products may be returned for credit or exchange. Those returns authorized by MedontheGo.com are subject to a Re-stocking fee of up to 25%, and must be completed within 21 days of the date of invoice.

All products to be returned must be returned within 21 days from the invoice date, 100% complete, in resalable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer.

*UNAUTHORIZED RETURN NOTIFICATION* Customers will be charged for shipping fees associated with unauthorized returns that have to be redirected to MedontheGo.com warehouse locations.

Certain products such as Raised toilet seats, Commodes, Erection aids, cannot be returned due to hygiene issues.

Due to manufacturers' return policies, Titanium wheelchairs, Custom wheelchairs and other custom equipment may be returned to MedontheGo.com for repairs only - No refunds or Exchanges will be made at any time

General Information

Customer understands that MedontheGo.com does not make any claims and/or guarantees expressed or implied about the efficacy of the healthcare products sold and will not be held responsible for any distributor's or manufacturer's claims and/or actions.

These products are not intended to diagnose, treat, cure or prevent any disease. Persistent conditions require a doctor's attention.

Pregnant and nursing women should seek the advice of a doctor or pharmacist before using any medication and/or dietary supplement.

Please read manufacturer's warnings and follow directions when using any medical product.

Keep all medical products away from children.

MedontheGo.com is not responsible for typographical errors.

Prices are subject to change without notice. Depictions may vary from products due to manufacturer improvements, lighting, and variations in monitor display settings, and scanner resolution.

General Information

Please use all products according to manufacturer's specifications and directions. Please check with your physician or health care professional prior to purchasing any health care product.

Please verify with your health care professional that you are using the product correctly, upon receipt of product.

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